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Terms of Use
These Terms of Use (“Terms”) govern the access to and use of the platform available at ConsultancyMatch.com (the “Platform”), operated by BLLiZ Consultancy B.V. (“ConsultancyMatch”, “we”, “us”, “our”). By accessing or using the Platform, or by registering an account, you (“User”, “you”) agree to be bound by these Terms. If you do not agree, you must not use the Platform.
1. Definitions
- “Platform” means the website, dashboard, and services available at ConsultancyMatch.com.
- “Client” means an organisation or person that submits a project or request via the Platform.
- “Firm” means a consulting firm that registers and maintains a profile on the Platform.
- “User” means any person or entity that accesses or uses the Platform, including Clients and Firms.
- “Project” means a request for consulting services submitted by a Client.
- “Lead” means access to a Project, including the Client's contact details, that a Firm may purchase.
- “Response Fee” means the fee payable by a Firm to purchase a Lead.
2. The role of the Platform
The Platform is an intermediary service that facilitates introductions between Clients seeking consulting services and Firms offering such services. We provide a matching and introduction service only.
We are not a party to, and bear no responsibility for, any communication, negotiation, agreement, engagement, or transaction between a Client and a Firm. We do not provide consulting services, do not employ, endorse, recommend, or guarantee any Firm or Client, and do not guarantee the quality, suitability, legality, accuracy, or outcome of any Project, Lead, match, or services provided. Any engagement between a Client and a Firm is entered into solely at their own risk and responsibility.
3. How the Platform works
3.1 Submitting a Project
A Client submits a Project and selects the Firms it wishes to invite. Each Project is reviewed by us before it is made available to Firms. We reserve the right, at our sole discretion and without obligation to give reasons, to refuse, edit, delay, or remove any Project, including where we consider it unsuitable, unclear, incomplete, unverified, or otherwise not in keeping with the Platform.
3.2 Matching
Matching is based on factors including a Firm's stated areas of expertise and sectors, additional specialisms, and Consultancy.org rankings. We do not warrant that any match is accurate, complete, or suitable, and a match does not guarantee that any engagement will result.
3.3 Purchasing a Lead
Leads are presented to invited Firms on an anonymous basis. A Firm may choose, at its own discretion, to purchase a Lead by paying the applicable Response Fee. Upon purchase, the Client's contact details are made available to the Firm, after which it is the Firm's own responsibility to contact the Client. We do not send introductions on a Firm's behalf and do not guarantee any response from the Client.
3.4 Availability of Leads
A Lead remains available for a limited period of ten (10) days from the date it is made available, after which it expires and can no longer be purchased. We are not liable for any Lead that expires before a Firm acts on it.
3.5 No guarantee of volume or outcome
We do not guarantee any minimum number of Projects, Leads, matches, responses, or engagements, nor any particular result, revenue, or outcome from use of the Platform.
4. Accounts and registration
To use certain features, you must register an account. You agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. A Firm may authorise multiple users to access its account and is responsible for all such users.
By registering, you confirm that you are authorised to act on behalf of the organisation you represent and to enter into these Terms on its behalf.
5. Eligibility - Firms
Access to the Platform as a Firm is available exclusively to members of Consultancy.org. If a Firm's Consultancy.org membership lapses or ends, we may deactivate or suspend the Firm's profile and access. Eligibility does not constitute any endorsement of the Firm by us.
6. User responsibilities
6.1 Firms
- Firms are solely responsible for the content, accuracy, and completeness of their profile, including stated areas of expertise and sectors, which directly affect the matches they receive.
- Firms are solely responsible for assessing whether a Project is suitable before purchasing a Lead.
- Firms are solely responsible for all communications, agreements, conduct, and engagements with Clients.
- Firms must not misuse Client information obtained through a Lead for any purpose other than pursuing the relevant Project.
6.2 Clients
- Clients are responsible for the accuracy, completeness, and lawfulness of the information they submit.
- Clients are responsible for their own selection of, due diligence on, and engagement with any Firm.
- Clients acknowledge that submitting a Project does not guarantee that any Firm will purchase the Lead, respond, or make contact.
7. Fees and payment
Submitting a Project is free for Clients. A Firm pays a Response Fee when it chooses to purchase a Lead. The applicable Response Fees are those displayed on the Platform at the time of purchase. We may offer promotional terms, such as a free first Lead, subject to any conditions stated on the Platform.
Fees are charged at the moment a Firm confirms the purchase of a Lead. An invoice is made available in the Firm's dashboard. Fees may be charged in euro or US dollars depending on the applicable price list. All fees are exclusive of any applicable VAT or other taxes unless stated otherwise. Fees are non-refundable, except where expressly stated by us or required by mandatory law. We may change our fees at any time, with such changes applying to Leads purchased after the change takes effect.
8. Intellectual property
All intellectual property rights in and to the Platform, including its design, content, software, and trademarks, belong to BLLiZ Consultancy B.V. or its licensors. You may not copy, reproduce, modify, distribute, scrape, or create derivative works from any part of the Platform without our prior written consent. Content you submit remains yours, but you grant us a worldwide, royalty-free licence to use, host, and display it as necessary to operate and promote the Platform.
9. Acceptable use
You agree not to: use the Platform for any unlawful, fraudulent, misleading, or harmful purpose; submit false, spam, or misleading Projects or profiles; attempt to circumvent the Platform to avoid Response Fees; harvest or misuse data of other Users; interfere with the security or operation of the Platform; or use automated means to access the Platform without our consent. We may suspend or terminate access for any breach of this clause.
10. Disclaimer of warranties
To the fullest extent permitted by law, the Platform is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be uninterrupted, timely, secure, or error-free, that any defects will be corrected, or that any Project, Lead, match, Firm, Client, or outcome will meet your expectations.
11. Limitation of liability
To the fullest extent permitted by applicable law, BLLiZ Consultancy B.V. and its directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages, nor for any loss of profit, revenue, business, goodwill, data, or opportunity, arising out of or in connection with the Platform or these Terms, whether based in contract, tort, or otherwise, even if advised of the possibility of such damages.
Without limiting the above, we are not liable for: any act, omission, conduct, or default of any Client or Firm; any failure by a Firm to purchase, respond to, or follow up on a Lead; any failure by a Client to respond or proceed; the expiry of a Lead; any dispute between Users; or any loss arising from an engagement arranged through the Platform.
To the extent we are held liable despite the foregoing, our total aggregate liability arising out of or in connection with the Platform or these Terms shall not exceed the total amount of Response Fees paid by you to us in the twelve (12) months preceding the event giving rise to the liability, or EUR 500, whichever is lower.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory applicable law, including liability for intent or deliberate recklessness.
12. Indemnity
You agree to indemnify, defend, and hold harmless BLLiZ Consultancy B.V. and its directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Platform, your breach of these Terms, your content, or any engagement or dispute between you and another User.
13. Suspension and termination
We may suspend, restrict, or terminate your access to the Platform at any time, with or without notice, including where we believe you have breached these Terms, where required by law, or where we discontinue the Platform in whole or in part. Upon termination, your right to use the Platform ceases immediately. Provisions that by their nature should survive termination, including clauses 2, 6, 7, 8, 10, 11, 12, and 15, shall continue to apply.
14. Privacy
Our processing of personal data is described in our Privacy Policy, available on the Platform. By using the Platform you acknowledge that you have read the Privacy Policy. Where a Firm receives Client data through a Lead, the Firm acts as an independent controller in respect of that data and is responsible for its own compliance with applicable data protection law.
15. Changes to these Terms
We may amend these Terms from time to time. The most recent version will be available on the Platform, with the date of the last update shown at the top. Where changes are material, we will take reasonable steps to notify registered Users. Your continued use of the Platform after the changes take effect constitutes acceptance of the amended Terms.
16. Governing law and jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or the Platform, are governed by the laws of the Netherlands. Any such dispute shall be submitted to the exclusive jurisdiction of the competent court in Amsterdam, the Netherlands, to the extent permitted by mandatory law.
17. Miscellaneous
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision shall be replaced by a valid provision that most closely reflects its intent. Our failure to enforce any right or provision is not a waiver of that right. You may not assign or transfer your rights under these Terms without our prior written consent; we may assign our rights and obligations to an affiliate or successor.
18. Contact
For questions about these Terms, contact BLLiZ Consultancy B.V. at info@consultancymatch.com, registered with the Dutch Chamber of Commerce (KvK) under number 88709477.